You must pick up the parcel at a Nova Poshta branch on the day of its arrival to prevent damage to the goods;

You can pick up the parcel in Kyiv in the "Magazinchik" at 46/50 O. Honchara St. This service is free of charge;

Orders are sent only on working days (Monday-Friday) from 09:00 to 18:00 inclusive;

If the parcel is at the post office for more than 2 days, it will have to be disposed of for your safety :)